Terms of Service

Last updated: September 9, 2026

Overview

Welcome to The Marvel Jackets. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and online store (collectively, the “Services”).

Throughout these Terms, “The Marvel Jackets,” “we,” “us,” and “our” refer to The Marvel Jackets.

By visiting our website, creating an account, placing an order, or otherwise using the Services, you agree to these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, please do not use our Services.

Important Information

• Please carefully review product details, materials, measurements, and the applicable size chart before ordering.
• Processing and delivery dates are estimates unless expressly stated otherwise.
• Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.
• International customers may be responsible for customs duties, import taxes, and other local charges.

1. Eligibility

By accessing or using our Services, you confirm that:

• You are at least the age of majority in your state, province, or country, or you have permission from a parent or legal guardian;
• You are legally capable of entering into a binding agreement;
• The information you provide is accurate, current, and complete; and
• You will use the Services only for lawful purposes.

You may not use our website or products for any illegal or unauthorized purpose.

2. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, materials, features, colors, measurements, availability, prices, and images. However:

• Product colors may appear differently depending on lighting, photography, display settings, and device screens;
• Minor variations in stitching, texture, color, pattern placement, finish, and measurements may occur;
• Product details, materials, packaging, prices, and availability may be changed without prior notice; and
• Product images are provided for illustration and may include accessories or styling items that are not included with the purchased product.

We reserve the right to modify, limit, or discontinue any product at any time, subject to applicable law.

3. Sizing and Measurements

Customers are responsible for reviewing the applicable size chart and selecting the correct size before placing an order. Sizing may vary depending on the product, material, or design.

If you are uncertain about sizing, please contact us at contact@themarveljackets.com before ordering.

Any measurements submitted for sizing or customization must be complete and accurate. We are not responsible for fit issues caused by incorrect measurements or size selections supplied by the customer, except where required by applicable law or covered by our Return & Refund Policy.

4. Orders and Acceptance

Submitting an order constitutes an offer to purchase and does not automatically create a binding agreement.

An order is accepted only after:

• Your payment has been successfully authorized or processed; and
• We send an order confirmation or begin processing or fulfilling your order.

We reserve the right to decline, limit, hold, or cancel an order for reasons including:

• Product or material unavailability;
• Pricing, description, or inventory errors;
• Payment authorization problems;
• Incomplete, inaccurate, or unverifiable customer information;
• Suspected fraud, unauthorized activity, resale, abuse, or unlawful conduct; or
• A violation of these Terms or another store policy.

If we cancel an order after payment has been collected, we will issue the applicable refund to the original payment method.

5. Pricing, Taxes, and Payment

Prices are displayed in the currency shown on our website and may change without notice.

The total amount payable will be displayed during checkout and may include:

• The product price;
• Applicable sales taxes;
• Selected shipping or expedited-delivery charges; and
• Any other charges clearly disclosed before payment.

Payments may be processed through third-party payment providers, including Stripe. We do not directly store complete debit or credit card details. Payment transactions are subject to the applicable payment provider’s terms, security checks, and privacy practices.

Your order may be delayed, declined, or cancelled if your payment cannot be authorized or if the transaction is flagged for additional verification.

International customers may separately be responsible for customs duties, import taxes, brokerage fees, or other local charges, as explained in our Shipping Policy.

6. Shipping and Delivery

Processing, dispatch, and delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Shipping or delivery may be affected by:

• Carrier delays or service disruptions;
• Customs inspections and processing;
• Weather conditions or natural events;
• Public holidays;
• High order volumes;
• Incorrect or incomplete shipping addresses;
• Failed delivery attempts; or
• Other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

We are not responsible for delays or losses caused by incorrect address information supplied by the customer. Please review our Shipping Policy for complete information regarding order processing, tracking, delivery, international shipments, refused deliveries, and returned packages.

7. Cancellations, Returns, Exchanges, and Refunds

All order cancellations, returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before purchasing and contact us before returning an item. Items returned without prior authorization may not be accepted or refunded.

Approved refunds will be issued to the original payment method according to the timeframes stated in our Return & Refund Policy.

8. Accounts and Account Security

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login details;
• Providing accurate and current account information;
• Restricting unauthorized access to your device or account; and
• All activities conducted through your account.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We may suspend, restrict, or terminate accounts used fraudulently, unlawfully, or in violation of these Terms.

9. Intellectual Property

Our website and its original content—including The Marvel Jackets branding, logos, photographs, product descriptions, graphics, layout, text, and website design—are owned by or licensed to The Marvel Jackets and are protected by applicable intellectual-property laws.

You may use our website only for personal, non-commercial shopping purposes.

Without prior written permission from the applicable rights holder, you may not:

• Copy or reproduce website content;
• Scrape or extract website information;
• Modify, republish, or distribute our content;
• Sell, license, or commercially exploit website content; or
• Use our branding in a misleading or unauthorized manner.

Third-party character names, movie or television titles, logos, brands, and trademarks referenced on our website remain the property of their respective owners. Unless expressly stated otherwise, their appearance does not imply sponsorship, endorsement, authorization, or affiliation.

10. Reviews and Customer Content

If you submit a review, comment, photograph, video, testimonial, suggestion, or other content, you grant The Marvel Jackets a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, publish, and share that content in connection with our website, marketing, and business, subject to applicable law.

By submitting content, you confirm that:

• You own the content or have permission to submit it;
• The content is truthful and not misleading;
• It does not violate another person’s privacy, publicity, copyright, trademark, or other rights;
• It does not contain unlawful, abusive, offensive, defamatory, harmful, or malicious material; and
• It does not contain malware or other harmful code.

We may review, moderate, refuse, or remove customer content that violates these Terms or applicable law.

11. Third-Party Services and Links

Our website may use or link to services operated by third parties, including WooCommerce, Stripe, payment processors, shipping carriers, analytics providers, social-media platforms, and other websites.

We do not control third-party services and are not responsible for their:

• Availability or performance;
• Content or accuracy;
• Security practices;
• Privacy practices; or
• Terms and policies.

Your use of a third-party service is subject to that provider’s own terms and policies.

12. Website Accuracy and Availability

We work to keep our website accurate, secure, and available. However, errors, interruptions, outdated information, or technical issues may occur.

We reserve the right to:

• Correct errors or inaccuracies;
• Update website information;
• Change or suspend website features;
• Perform maintenance;
• Refuse or cancel orders affected by material errors; and
• Temporarily or permanently discontinue part of the Services.

We do not guarantee that the website will always be uninterrupted, secure, current, or error-free.

13. Acceptable Use

You agree not to:

• Use the Services in violation of any applicable law or regulation;
• Submit false, inaccurate, misleading, or fraudulent information;
• Place fraudulent or unauthorized orders;
• Attempt to gain unauthorized access to accounts, systems, servers, networks, or data;
• Upload or distribute malware, viruses, harmful code, or disruptive material;
• Copy, scrape, or misuse website content or customer information;
• Interfere with website security or functionality;
• Interfere with another customer’s use of the Services;
• Use automated tools to place orders or overload the website without permission; or
• Use the Services for fraud, abuse, harassment, or other unlawful conduct.

We may restrict or terminate access to the Services if these Terms are violated.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, Services, and website content are provided on an “as is” and “as available” basis.

We make no warranties or representations beyond those that cannot legally be excluded.

Nothing in these Terms excludes or limits any warranty, consumer protection, or other right that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, The Marvel Jackets and its owners, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to:

• Your use of or inability to use the website;
• Delays or interruptions affecting the Services;
• The purchase or use of our products;
• Unauthorized access to an account; or
• Third-party services or websites.

Where liability cannot legally be excluded, our aggregate liability relating to a particular purchase will be limited to the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless The Marvel Jackets and its owners, employees, agents, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

• Your unlawful or unauthorized use of the Services;
• Your violation of these Terms;
• Your violation of applicable law; or
• Your infringement of another party’s rights.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law.

The remaining provisions will continue in full force and effect.

18. Waiver

Our delay or failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

Any waiver will be effective only if provided in writing by an authorized representative of The Marvel Jackets.

19. Changes to These Terms

We may update these Terms to reflect changes in our Services, business practices, or legal obligations.

Updated Terms become effective when posted on this page with a revised “Last updated” date. Your continued use of the Services following an update constitutes acceptance of the revised Terms to the extent permitted by law.

20. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Connecticut, United States, without regard to conflict-of-law principles.

Mandatory consumer-protection rights available under applicable local law will continue to apply where they cannot legally be excluded.

21. Entire Agreement

These Terms and all policies incorporated by reference constitute the entire agreement between you and The Marvel Jackets concerning your use of the Services.

They supersede prior communications, proposals, and agreements relating to the same subject matter.

22. Contact Information

If you have questions about these Terms or require assistance with an order, please contact us:

The Marvel Jackets
Phone: +1 860-341-2593
Email: contact@themarveljackets.com
Address: 52 Oak St, Apt 2, Manchester, CT 06040, United States

We aim to respond to customer support requests within two business days.

Thank you for choosing The Marvel Jackets. We appreciate your trust and are committed to providing a transparent and reliable shopping experience.